Shipping & Delivery Policy

Shipping Options

THC Cart Depot offers multiple shipping options to provide a convenient delivery experience for our customers.

Order Processing

Orders are typically processed within 24 to 48 hours after payment confirmation. Processing times may vary during holidays, high-volume periods, or unforeseen circumstances.

Shipping Carrier Insurance Fees

In some cases, shipping carriers may require an additional insurance fee before delivery can be completed.

THC Cart Depot does not determine, control, or collect these insurance fees. The amount, if required, is determined solely by the shipping carrier handling the shipment.

Because carrier insurance fees vary from shipment to shipment, we cannot provide an exact amount in advance. Customers should contact the shipping carrier directly regarding any insurance requirements or related charges.

Delivery Timeframes

Delivery estimates are provided for informational purposes only. Actual delivery times may vary depending on destination, carrier operations, weather conditions, holidays, customs procedures, and other circumstances beyond our control.

Tracking Information

Tracking information will be provided when available. Customers can also use our Track Order page to monitor shipment progress.

Customer Responsibility

Customers are responsible for providing accurate shipping and contact information during checkout. THC Cart Depot is not responsible for delays or delivery issues resulting from incorrect information supplied by the customer.

Abandoned or Unclaimed Packages

Customers are responsible for monitoring their shipment status and collecting packages when required by the shipping carrier.

Packages that are refused, abandoned, unclaimed, or not collected from the carrier are not eligible for refunds, replacements, or credits.

Lost or Delayed Shipments

THC Cart Depot is not responsible for carrier delays caused by weather conditions, transportation issues, customs procedures, carrier operational delays, or other events beyond our control.

Policy Updates

We reserve the right to update or modify this Shipping & Delivery Policy at any time without prior notice.

Contact Us

If you have questions regarding shipping, delivery, or tracking, please contact our support team through our Contact Us page.